← Back to selected workPower Print / GoHighLevel case study

From inquiry to workshop

One request.
Ready for print.

I connected Power Print’s quote forms, customer records, and production handoffs in GoHighLevel. Follow a sample order through the build.

Pipeline stages
07
Workflows
08
Build & test screens
44

01 The challenge

The job can stall
before it starts.

A simple print request passes through several hands. Without a shared record, the details—and the next step—get lost between them.

01 / INTAKE

The specs are scattered.

Paper, size, and artwork arrive in separate messages.

02 / QUOTING

The quote goes quiet.

An estimate is sent, but the follow-up has no clear owner.

03 / HANDOFF

The workshop needs context.

An approval arrives without the full job details attached.

The fix: keep the details with the job.

02 The build

One job record.
Every handoff connected.

Here’s how Emily’s sample flyer request moves from a form to a workshop handoff. Scroll to follow the same order.

POWER PRINTJob record
Sample order

Emily’s
500 flyers.

Format
A5 · full color
Paper
Gloss art paper
Quantity
500 copies
Requested by
Next Friday
01 / Request capturedThe details arrive together.

Print specifications and artwork collected in the quote form.

02 / Record connectedA request with context.

The contact, submitted details, and messages stay connected.

03 / Quote followed upThe next step stays visible.

The quote moves through the pipeline with a follow-up workflow.

04 / Workshop handoffReady for the production team.

Approval triggers the handoff and the next customer update.

Same order. More context at every step.

01 / Capture

Start with
the right details.

The quote form collects the print requirements in one submission, then acknowledges the request.

Form → request
02 / Connect

Give the request
a shared home.

A customer record brings the submitted details and conversation together for the team.

Request → customer record
03 / Follow through

Keep the quote
moving.

Pipeline stages show where the job stands. Follow-up workflows prompt the next response.

Record → quote → approval
04 / Hand off

Pass the job on.
Keep the context.

An approved quote triggers the production handoff. Later stages send progress and pickup updates.

Approval → workshop

The complete route

Seven stages. One clear path.

The same record moves from first inquiry to final follow-up.

  1. 01New request

    Capture & acknowledge

  2. 02Contacted

    Review the details

  3. 03Quote sent

    Send & follow up

  4. 04Approved

    Trigger the handoff

  5. 05In production

    Update the customer

  6. 06Ready for pickup

    Send collection details

  7. 07Completed

    Thank & request a review

If the job doesn’t go ahead

The lost-opportunity workflow closes the record and stops the active follow-up sequence.

Next, inspect the screens behind each step.

03 The proof

The Engineering Proof Lab.
44 screens open to inspection.

These are the 44 screens from the build: intake funnels, CRM records, multi-channel conversations, sales pipeline boards, and workflow execution logs. Open a section or select any image to inspect the full configuration.

💎 CURATED ARCHITECTURE HIGHLIGHTS • SCROLL STACK

The 4 Landmark Screens Behind the System

If you don't have time to browse all 44 technical screens below, scroll through these four key configurations that form the core of Power Print's automation engine. Cards stack dynamically as you scroll—click any screen to inspect at full resolution:

01 Intake Layer • Form Builder Card 01 / 04

Custom Quote Request Form Builder

Eliminating clarification emails before estimating begins

I engineered custom field bindings for paper stock (170gsm Gloss), custom trim dimensions, finishing options, rush deadlines, and direct artwork file uploads. Captures 100% of required specifications up front.

Validation
Mandatory Specs & ReCaptcha
Intake SLA
< 2m Customer Submission
Next Event
Instant Trigger for WF01
Quote Request Form Builder in GoHighLevel Click to zoom
Highlight 01 • Intake
Custom Quote Request Form Builder

Engineered custom field bindings for paper stock, dimensions, turnaround speed, and file uploads. Eliminates back-and-forth emails before estimating starts.

02 CRM 360 • Unified Thread Card 02 / 04

Unified Contact 360 & Auto-Ack

Single customer view with full multi-channel audit trail

Consolidates form submissions, custom order variables, commercial print tags ([Commercial-Print]), and an omnichannel message thread. Demonstrates the sub-60-second automated acknowledgment with quote tracking reference #PP-8492.

Data Layer
Single Customer View
Latency
< 60s Trigger SLA
Channel Sync
SMS & Email Unified
Omnichannel Contact Record and Acknowledgement in GoHighLevel Click to zoom
Highlight 02 • CRM 360
Unified Contact 360 & Auto-Ack

Single customer record aggregating form specs, SMS threads, and quote status. Demonstrates the sub-60s automated acknowledgment with reference tracking.

03 State Machine • Sales Pipeline Card 03 / 04

7-Stage Sales Pipeline Kanban

Visual deal tracking with automated reminder triggers

Visual state machine tracking active commercial opportunities with monetary values, stage triggers, and automatic expiration timers. Moving deals between columns enforces exit conditions and keeps estimators on track.

Total Stages
07 Monitored Steps
Follow-Up
48h Automated Nudge
Safety Valve
Stage 08 Lost Cleanup
7-Stage Print Shop Sales Pipeline Overview in GoHighLevel Click to zoom
Highlight 03 • Pipeline
7-Stage Sales Pipeline Kanban

Visual state machine tracking active opportunities with monetary values, stage triggers, and automatic expiration timers. Gives estimators a real-time command center.

04 Event Dispatcher • Workflows Card 04 / 04

WF04: Workshop Production Handoff

Automated job ticket dispatch upon client quote approval

Event-driven workflow listening for quote approval. When Emily taps “Approve Estimate” on mobile, WF04 automatically creates internal shop press tasks, sets due dates, and alerts prepress technicians with zero manual delay.

Trigger Hook
Quote Status = Approved
Handoff SLA
< 60s Press Dispatch
Execution
100% Audit Logged
WF04 Production Handoff Workflow Builder in GoHighLevel Click to zoom
Highlight 04 • Automation
WF04: Workshop Production Handoff

Event-driven workflow triggering when a quote is approved. Automatically assigns shop press tasks, sets due dates, and alerts prepress staff with zero manual handoff.

EXPLORE EVIDENCE FOLDERS • 44-SCREEN ARCHIVE
ACTIVE FOLDER // 01 FORMS & FUNNELS 05 SCREENS
Drag horizontally to rotate 3D cylinder • Click any screenshot to inspect

Behind the handoff

Built to keep
the work connected.

My scope covered the quote form, CRM setup, pipeline, and automation workflows.

Capture
Quote form & confirmation
Organize
Customer records & job stages
Automate
Follow-ups, handoffs & updates

Implementation details

Clear consent at intake

Print terms and messaging opt-in text belong with the request form.

A defined owner for each request

Routing rules direct quote notifications to the estimating team.

Job details stay with the job

Order-specific fields keep repeat requests separate from the customer’s contact details.

A route for stalled quotes

Follow-up and closeout workflows give unanswered quotes a defined next step.

04 The result

A request becomes
a job the team can follow.

The build connects the customer, the estimator, and the workshop around one visible process.

For the customer

A clear next step.

Acknowledgements, follow-ups, and pickup updates keep the conversation moving.

For the workshop

Context at handoff.

The job details travel with the approval into the production process.

For the owner

Work in plain view.

A shared pipeline shows what’s waiting, what’s moving, and what’s complete.

This case study shows the configuration and sample test runs, rather than measured live production outcomes.

Your next chapter

Where does your
workflow get stuck?

Let’s connect the steps that slow your team down.